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Virus & Spyware Protection | Frequently Asked Questions

Virus & Spyware Protection
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  1. What does Symantec Antivirus do with my files?

  2. When I double click on the Symantec Antivirus icon in the System Tray, the heading Quarantine says "Recommend Repair". What does this mean?


 

  1. Q. What does Symantec Antivirus do with my files?

    A. If a file is infected, Symantec Antivirus is configured to clean the virus from the file. If this fails, the file will be 'Quarantined' in a holding area where you can attempt to repair or delete it later. To view Quarantined files click Quarantine from the View menu.

  2. Q. When I double click on the Symantec Antivirus icon in the System Tray, the heading Quarantine says "Recommend Repair". What does this mean?

    A. This means Symantec Antivirus has found a virus on your computer but was unable to clean it at the time of discovery. It is now in Quarantine and it is recommended you try to repair it. To view Quarantined files click Quarantine from the View menu. From here you can clean, delete or repair the file. Symantec Antivirus may be able to repair or clean Quarantined files when new virus definition files have been updated on your machine.