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IT Management News

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IT Management News is a hard copy news-sheet which provides QUT Senior Staff with relevant and timely information on essential QUT related Information Technology issues.

Information Technology Services (ITS) Managers meet regularly with members of the VCAC group to ensure ITS is meeting their needs.

The news-sheets below are often used in these meetings to prompt discussion.

2006
Month
Articles
November Word Document Icon
  • IT Service Management
  • Alumni students stay connected to QUT
  • QUT Staff Email project
  • Vice Chancellor visits new KG Data Centre
  • IT Systems Freeze 2007
September Word Document Icon
  • QUT Virtual Upgrade
  • QUT Staff Email Project
  • QUT SOE Deployment & Management Toolset Implementation project
  • Student Security Software Provisioning project
  • Telephone Number Upgrade project
July Word Document Icon
  • Assessment Management System Released
  • Alesco Upgraded in Record Time
  • Kelvin Grove Data Centre (Warm Site)
  • Microsoft Exchange Implementation Project
January Word Document Icon
  • SMAR Enters Production Mode
  • Start of Semester Freeze
  • Systems Neighbourhood Watch launched
  • LanDesk desktop management project
  • New Student Management System (SMS)

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2005
Month
Articles
Sept Word Document Icon
  • Callista Replacement Project
  • Provisioning Project
  • Curwen Upgrade
  • Oracle Upgrade
  • Kelvin Grove Warm Site
July Word Document Icon
  • IT Security Brochure Updated
  • Update to Staff Work Location in QUT Virtual
  • Technical Infrastructure Development Group
  • Faculty of Science Wins 'Award for Excellence in IT Service Management'
May Word Document Icon
  • Release of ePay
  • QUT IT Leadership Residential 2005
  • Digital Storage Pilot
  • HPC to Iinstall Computational Cluster
  • ResearchMaster Upgrade
March Word Document Icon
  • Enhanced Mobile Phone Coverage
  • Student Portfolio Team Award
  • Smooth Start Initiative
  • Data Architecture and Integration
  • IT Security Brochure
January Word Document Icon
  • ITS Freeze
  • Mail Hurdle
  • Callista Upgrade Successful
  • Smooth Start Initiative
  • IAS
  • Quantum 5 Job Tracking System

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2004
Month
Articles
September Word Document Icon
  • Wireless @ QUT
  • You Can Improve Virus Control.
  • QUT Student Portfolio
  • Diary Iimprovements
  • Optus is QUT's New Mobile Services Provider
  • A faster, More Reliable Network
April Word Document Icon
  • Single Sign-On
  • Wireless Coordination Project progress
  • Virus Threats to IT Security
  • New Student Services for 2004
  • Flexiprint
  • ITS have finalised negotiations for a single carrier supplier for all QUT mobile phones
  • Data Network Deferred Maintenance

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2003
Month
Articles
December Word Document Icon
  • The majority of 2004 AMP(IT) decisions have now been endorsed
  • Student Porfolio Project
  • New Directory Services Technology Roadmap is Available
  • ITS Looking to Strike a Deal with Either Optus or Telstra
  • New Telephone Billing Software Solution
  • The Wireless Coordination Project continues to progress well
  • E-locker will provide student electronic storage

September Word Document Icon

 

 

 

  • W32 Blaster Worm
  • An Information Technology Strategy development process is
  • ITS has released a new website
  • The first round of staff IT training courses has just been delivered
  • Client Quality Specialist undergo a name change to Client Relations Managers
  • A joint annual planning retreat was held between TILS and DAS
July Word Document Icon
  • QUT was protected against the W32 Fizzer virus that attacked global computer systems in May this year by a two tier protection strategy
  • All central IT services were powered down and unavailable from ALL locations for the
  • A new alternative version of the QUT WebMail (web-based email) service will be released
  • ITS will introduce a range of IT training courses to support staff and postgraduate research students
  • Adoption of the IT Infrastructure Library (ITIL)
  • QUT's new telephone system
  • The Email SPAM trial held in March 2003
May Word Document Icon
  • The Project Management Framework (PMF) Project is nearing completion.
  • QUT staff travelling overseas are able to stay connected to the University
  • QUT's Virus Management Strategy successfully protected the University
  • QUT Wireless Project
March Word Document Icon
  • IT services at QUT
  • Southbank Institute of TAFE and IT&T Education have signed a contract to become QUT's Preferred Suppliers
  • The new PABX to be installed during April and May 2003
  • QUT's new ID Card system has functioning
  • Staff IT Helpdesk
January Word Document Icon
  • QUT Virtual 2002
  • PABX Replacement Project
  • Service Change Management group
  • Access Grid Room
  • Desktop Management and Integration
  • the IT Service Monitor

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2002
Month
Articles

December Word Document Icon

 

 

 

  • 2003 Asset Management Plan (AMP) funding
  • Information Technology Security Reference Group has been established
  • Audit of the QUT Network
  • QUT Messaging (email) project was officially completed on the 29th November after the successful implementation of the
  • T he Project Portfolio Office has commenced an update of the Project Management Framework (PMF) for QUT projects
  • Brokered staff IT training in 2003
October Word Document Icon
  • Asset Management Plan (AMP) funding
  • QUT Virtual 2002
  • QUT Messaging (email) project
  • QUT is looking to replace our PABX
July Word Document Icon
  • Negotiations with the preferred supplier of QUT's new email system are progressing
  • ITS expects the current system to work efficiently through the demands at the start of semester two
  • Progress has been made in the Active Directory component of the Directory Service Project
  • DMI is in the final stages of transition from the old Desktop Support Services
  • Members of ITCG are now receiving SMS notifications
  • The reviews of the FIT and Education technical sections
  • The FIT review
  • Migration of QUT's PC fleet to Active Directory
April Word Document Icon
  • ITS is currently upgrading the QUT Data Network Backbone to a faster technology (Gigabit Ethernet
  • QUT PABX will be upgraded over the coming 12 months
  • OPTUS have announced that their implementation of predigiting
  • ITS will be launching a new online IT Training Registration Service for all staff
  • QUT recently approved the implementation of the QUT Access Grid Node
  • ITS is moving forward with innovative Activity Based Costing
March Word Document Icon
  • Review of the Desktop Support Services group
  • Successful commissioning of the new fibre-based network link between KG and GP
  • The growth in the QUT network
  • VirusTeam's recommended amendments to the Security Policy in QUT's MoPP have been approved
  • High Performance Computing section of ITS has recently upgraded the SuperCo
  • DIAS Course Impact Statements
  • QUT Messaging project is progressing well with the tender closing on Wednesday 20 th March
February Word Document Icon
  • Messaging Project
  • ITS is preparing the QUT Email system to ensure service delivery is as robust as possible
  • Directory Services Project
  • Upgraded network link between Kelvin Grove and Gardens Point
  • QUT has recently signed a deal with Optus
  • Redeveloped QUT Virtual

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2001
Month
Articles

December Word Document Icon

 

  • QUT Email Service
  • Desktop Support Services (DSS) review recommendations
  • Student Computing Guide 2002
  • QUT Streaming Media service
  • ITS has developed an e-commerce website for the QUT Bookshop.
  • QUT's Continuous Improvement Program (CIP)
November Word Document Icon
  • The QUT Email service
  • Upgraded network link deployed before semester 1, 2002
  • Staff will soon be able to change their QUT Access Password from off campus (via the telephone)
  • Research Data Quality Team
  • The DSS Review recommendations are currently being put in place by the
  • Job Tracking System within the Faculty of Law
October Word Document Icon
  • QUT Email Service
  • Upgraded network link
  • The DSS Review has now been finalised
  • Directory Service Project is currently underway within ITS
  • QUT students will soon be able to order and purchase their books online via a Secure Internet Payment Server
  • QUT's Standard Operating Environment (SOE) Management Team has released the latest SOE for use on the majority of QUT computers
September Word Document Icon
  • New ID Card Management System
  • QUT Virtual Redevelopment Project
  • Teaching at Caboolture
  • QUT's IT infrastructure requirements
  • The DSS Review continues to develop with a draft report submission to the ITS
  • ITS has successfully moved to the exclusive use of the TCP/IP protocol over the core QUT Network.
August Word Document Icon
  • Virus protection at QUT
  • QUT Virus Management Policy
  • Desktop Support Services (DSS) will have a new manager in September when
  • Innovative IT support model to ensure the Carseldine Campus receives reliable, high quality IT support
  • ITS will enhance the departmental communication strategy with the introduction
  • Recommended Smartforce for an e-learning pilot
June Word Document Icon
  • Secure External Access Service
  • Managers within TALSS and ITS met recently to discuss options for ITS assistance with OLT operations
  • CAUDIT (Council of Australian University Directors of IT) is hosting the EDUCAUSE In Australasia 2001 conference
  • Enhancements to the new QUT home site
  • Increases in the number of network connections
  • Development of the ITS Quality Framework
  • Review of the Staff Orientation programs
April Word Document Icon
  • Establishment of the Information Technology Consultative Group
  • The new web based email service WebMail will become available for students
  • Standing Offer Agreement (SOA) for desktop machines is in effect from April 2
  • QUT went live with a revamped website on March 21
  • Working party (Technological Literacy Working Party) chaired by Gail Hart (Director, TALSS) has been formed
  • Carseldine Task Force requested that a Data Gathering Group
  • QUT
  • IT Infrastructure Requirements as part of the development of the QUT Asset Management Plan
March Word Document Icon
  • QUT's New SGI Origin3000
  • Advanced software will be used at QUT to collect, analyse and report research activity
  • Response to the Commencing Student Survey
  • QUT Home Page launch
February Word Document Icon
  • Desktop Tender Evaluation
  • International Student System
  • Upgraded QUT Virtual
  • Callista will be Upgraded
  • MS Campus Agreement CDs for Home
  • ITS staff will be moving

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