Email - Security

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Viruses

Viruses are common on the internet. Although the QUT email system scans all email attachments for viruses it is recommended that you do not open attachments that come from a source you do not trust as they may contain computer viruses which can corrupt your computer.

Viruses/attachments may also come, or appear to come from sources you do know.

For more information on how to protect your computer from viruses refer to the IT Security website or contact the IT Helpdesk on x84000 or email at ithelpdesk@qut.edu.au.

Spam

Spam otherwise known as unsolicited junk mail is sent to your inbox and can transmit malicious programs such as viruses or overfill your inbox. Spam has become one of the biggest problems online because of the popularity of email.

For more information on how to protect your computer from spam email refer to the IT Security website or contact the IT Helpdesk on x84000 or email at ithelpdesk@qut.edu.au.

Malware, Adware and Spyware

• Malware is the generic category of any program that causes damage to your computer which include: Viruses, Worms, Trojans and Key Loggers.
• Adware are programs that have advertisements built into the software. Whenever you run the software it will open advertisements from the internet and display them on your screen.
• Spyware are pieces of software that are installed on your computer without your knowledge. Spyware operates in the background collecting information about your browsing habits and then sends this information back to the creator's servers.

For more information on how to protect your computer from Malware, Adware or Spyware refer to the IT Security website or contact the IT Helpdesk on x84000 or email at ithelpdesk@qut.edu.au.

Phishing Scams

Phishing attempts to fraudulently acquire sensitive information such as passwords and credit card details by masquerading as a business or individual via email. Phishing scams work by sending what appears to be a legitimate email asking the recipient to follow the embedded link and verify their account details. The link provided in the email links to a spoofed (illegitimate) web site. If the user fills in the requested information their bank account will be illegally accessed and emptied.

For more information on how to protect your computer from Phishing Scams refer to the IT Security website or contact the IT Helpdesk on x84000 or email at ithelpdesk@qut.edu.au.