| Service |
Format
|
| |
| |
| Student IT Services Guide |
|
[500KB] |
- |
|
| Staff IT Services Guide |
|
[316KB] |
- |
|
| |
|
| QUT Virtual - Student Quick Reference Guide
|
|
[984KB] |
- |
|
QUT Virtual - Staff Quick Reference Guide
|
|
[986KB] |
|
|
PORTIA Quick Reference Guide (A3 version)
|
- |
[905KB] |
- |
- |
PORTIA Quick Reference Guide (A4 version)
|
- |
[905KB] |
- |
- |
Student ePortfolio Quick Reference Guides |
|
|
|
|
Resume Builder Quick Reference Guide |
- |
[390KB] |
- |
|
StaffConnect Quick Reference Guide
|
- |
[170KB] |
- |
|
| |
| |
| Outlook 2003 with Enterprise Vault |
- |
[255KB] |
- |
- |
| Outlook 2003 with Enterprise Vault (Advanced) |
- |
[268KB] |
- |
- |
| Outlook 2003 Extended Quick Reference Guide |
- |
[184KB] |
- |
- |
| Outlook Web Access (OWA) - Getting Started |
|
[90.9KB] |
|
|
| Entourage 2004 Quick Reference Guide |
- |
[731KB] |
- |
- |
| Outlook 2003 Manual (full comprehensive manual or by individual chapters) |
|
|
|
|
| Creating Advanced Rules in Outlook 2003 |
|
|
 (19.8MB) |
|
| Creating Basic Rules in Outlook 2003 |
|
|
(19.5MB) |
|
| Managing Your Enterprise Vault |
|
|
(14.6MB) |
|
| Outlook Web Access |
|
|
(10.9MB) |
|
| Performing a Name Search |
|
|
(18.3MB) |
|
| Sending Email |
|
|
(24.8MB) |
|
| TRIM Information regarding Exchange/Enterprise Vault |
- |
[64KB] |
- |
- |
| WebMail Direct Quick Reference Guide |
- |
[164KB] |
- |
|
| Introduction to Fileshare |
|
- |
- |
- |
| "Phishing" - fraudulent email messages |
|
- |
- |
- |
| Reducing SPAM |
- |
[37KB] |
- |
- |
| Email Best Practice |
|
[332KB] |
- |
|
| Email Decision Maker |
|
[185KB] |
- |
|
| Email List Naming Standards |
- |
[30KB] |
- |
- |
| Interim Guidelines for Managing Electronic Records and Documents |
- |
[34KB] |
- |
- |
| |
|
| Calendar Quick Reference Guide - Outlook 2003 |
|
[182KB] |
|
|
| Calendar Quick Reference Guide - Outlook 2007 |
|
[505KB] |
|
|
Calendar Quick Reference Guide - Entourage 2004
For clients using Macintoshes. |
|
[88KB] |
|
|
| Calendar Quick Reference Guide - Outlook Web Access (OWA) |
|
[326KB] |
|
|
Calendar Quick Reference Guide - Outlook Web Access (Light)
For clients using a dialin connection, or Linux, or Macintoshes. |
|
[279KB] |
|
|
| Outlook Manual Chapter 11 - Working with the Calendar |
- |
[681KB] |
- |
- |
Outlook Manual Chapter 12 - Appointments and Events |
- |
[814KB] |
- |
- |
| Outlook Manual Chapter 13 - Scheduling Meetings |
- |
[634KB] |
- |
- |
| Outlook Manual Chapter 16 - Managing Another User's Calendar |
|
[577KB] |
|
|
Instructions to Adjust Calendar Viewing Permissions
Includes Outlook 2003, Outlook 207 and Entourage 2004. |
|
[192KB] |
|
|
| |
| Telephones |
| Telephone Handset User Guide - Premium Reflexes |
- |
[151KB] |
- |
- |
| Telephone Handset User Guide - Advanced Reflexes |
- |
[191KB] |
- |
- |
| Telephone Handset User Guide - IQ560E Analogue |
- |
[894KB] |
- |
- |
| Telephone User Guide - Tent Card |
- |
[143KB] |
- |
|
| Telephone Headset - Configuration and User Guide |
- |
[85KB] |
- |
|
| Voice Mail - Telephone Quick Reference Guide |
- |
[94KB] |
- |
|
| Voice Mail - Wallet Card |
- |
[111KB] |
- |
|
| Phone Book Administrators - Quick Reference Guide |
- |
[37KB] |
- |
- |
| |
| Assessment Systems and Services |
| Assessment Management System - Quick Reference Guide |
- |
[90KB] |
- |
- |
| Assessment Management System
Import Final Grades - Quick Reference Guide |
|
[125KB] |
|
|
| Assessment Management System - FAQ's (General) |
- |
[32.6KB] |
- |
- |
| Assessment Management System - FAQ's (Unit Co-ordinators) |
- |
[31.1KB] |
- |
- |
| Assessment Management System - FAQ's (Administrators) |
- |
[36.1KB] |
- |
- |
| Curwen Results System - Quick Reference Guide |
- |
[66.2KB] |
- |
- |
| Curwen Online Manual |
|
- |
- |
- |
| (Please contact the IT Helpdesk to arrange installation of the Curwen software) |
| |
| |
| Internet Access Service Quick Reference Guide |
- |
[203KB] |
- |
- |
| |
| IT
Security |
| IT Security Brochure |
|
[847KB] |
- |
|
| Microsoft Security Reference Sheet |
- |
[140KB] |
- |
- |
| Symantec Antivirus 10 Guide |
- |
[591KB] |
- |
- |
| |
| QUT
Finance System |
| QUT Finance System - Quick Reference Guides |
- |
[56KB] |
- |
- |
| |
| Genesys |
Call Centre Pulse+ User Guide
(Source: Nexus Training Solutions)
|
- |
[108KB] |
- |
- |
Configuration Manager User Guide
(Source: Nexus Training Solutions)
|
- |
[301KB] |
- |
- |
CC Analyser Canned Reports
(Source: Genesys Telecommunications Laboratories) |
- |
[140KB] |
- |
- |
QUT Softphone User Guide
(Source: Integ) |
- |
[292KB] |
- |
- |
CC Analyser User Guide
(Source: Nexus Training Solutions) |
- |
[166KB] |
- |
- |
| Genesys Operations Manual |
- |
[67KB] |
- |
- |
| |
| Microsoft Office 2007 |
| Microsoft Office 2007 |
- |
[123KB] |
- |
- |
| Microsoft Access 2007 |
- |
[224KB] |
- |
- |
| Microsoft Excel 2007 |
- |
[176KB] |
- |
- |
| Microsoft Powerpoint 2007 |
- |
[143KB] |
- |
- |
| Microsoft Word 2007 |
- |
[148KB] |
- |
- |
| Microsoft Outlook 2007 |
- |
[271KB] |
- |
- |
| |
| Training
Exercise Files |
| Below are the training exercise files and keyboard shortcuts which accompany the manuals
which are issued at the training courses provided by IT Services. |
| Adobe Acrobat 6 Professional |
|
- |
- |
- |
| Macromedia Dreamweaver MX |
Intro
[1858KB] |
- |
- |
|
| Microsoft Access 2003 |
|
- |
- |
|
| Microsoft Excel 2003 |
|
- |
|
|
| Microsoft Office 2003: What's New |
|
- |
- |
|
| Microsoft PowerPoint 2003 |
|
- |
- |
|
| Microsoft Project 2003 |
|
- |
- |
|
| Microsoft Visio 2003 |
|
- |
- |
|
| Microsoft Word 2003 |
- |
- |
|
|
| |
