| ABC |
Activity Based Costing |
| ACCPAC |
Accounting sofware package used for time tracking project based work |
| AIM |
Australian Institute of Management |
| allCSO |
extended email group consisting of all CSO's in faculties and divisions |
| ASPRO |
Associate Professor |
| AFS |
Admin & Financial Services |
| ATN |
Australian Technology Network |
| ATM |
Asynchronous transfer mode |
| AV |
Audiovisual Services |
| BCP |
Business Continuity Planning |
| BEE |
Built Environment and Engineering |
| BPR |
Business Process Reengineering |
| BRM |
Business Relationship Manager |
| CAUDIT |
Council of Australian University Directors of IT |
| CCT |
Collaboration & Convergence Technologies |
| CIA |
Communications Installation & Administration |
| CIF |
Creative Industries Faculty |
| CIP |
Continuous Improvement Program |
| CMS |
Central Monitoring system |
| COW |
Computers on Wheels (for loan from AV) |
| CQS |
Client Quality Services |
| CSI |
Client Systems Infrastructure |
| CSO |
Computing Services Officer |
| CSO |
Client Services Officer |
| DAM |
Divisional Admin Manager |
| DEC |
Daily Event Coordinator |
| DLT |
Divisional Liaison Team |
| DMP |
Digital Media Production |
| DTEC |
Desktop Tender Evaluation Committee |
| DVC |
Deputy Vice-Chancellor |
| EB |
Enterprise Bargaining |
| ECP |
Encryption Control Protocol |
| EIS |
Enterprise Information Services |
| ELT |
Extended Leadership Team |
| ESS |
Enterprise Servers and Storage |
| FAM |
Faculty Admin Manager |
| FaRP |
Division of Finance & Resource Planning (also FRP, F&RP) |
| FIT |
Faculty of Information Technology |
| FOB |
Faculty of Business |
| FOM |
Faculty Operations Manager |
| FTE |
Full-time Equivalent |
| H & S |
Health and Safety |
| HPC |
High Performance Computing & Research Support |
| IHBI |
Institute of Health & Biomedical Innovation |
| IHS |
Integrated Help Services |
| IMF |
Ideas Management Framework |
| IO |
Information Officer |
| IP |
Internet Protocol |
| IS |
Infrastructure Services |
| ISP |
Internet Service Provider |
| ISS |
International Student Services |
| ITCG |
Information Technology Consultative Group |
| ITF |
IT Facilities |
| ITIL |
Information Technology Infrastructure Library |
| ITS |
Information Technology Services |
| ITSGC |
Information Technology Strategic Governance Committee |
| L & D |
Learning and Development |
| MELT |
Media Equipped Lecture Theatres |
| NA |
Network Applications |
| NAV |
Norton Anti-Virus (see also SAV) |
| NOC |
Network Operations Centre |
| OJW |
Owen J Wordsworth Room, level 12 S Block GP |
| OLT |
Online Learning & Teaching |
| OMR |
Optical Marker Reader |
| OPT |
Operational Performance Target |
| OS |
Operating System |
| PBA |
Phone Book Administrator |
| PC |
Personal Computer |
| PDA |
Personal Digital Assistant |
| PDP |
Professional Development Program |
| PILOT |
online information literacy resource |
| PMF |
Project Management Framework |
| PPO |
Project Portfolio Office |
| PPR |
Performance Planning and Review |
| PSA |
Preferred Supplier Agreement |
| QA |
Quality Assurance |
| QMF |
Quality Management Framework |
| QMS |
Quality Management System |
| QPS |
QUT Printing Services |
| Qstep |
support program for economically challenged students |
| QV |
QUT Virtual |
| R & R |
Reward and Recognition |
| RDO |
Rostered Day Off |
| RHO |
Racial Harrassment Officer |
| SAS |
Secure Access Service (see VPN) |
| SAV |
Symantec Anti-Virus |
| SCMG |
Service Change Management Group |
| SCPS |
Student Copying & Printing Services (now QPS) |
| SCT |
Service Coordination Team |
| SD |
Speed Dial |
| SECS |
Service Event Coordination Strategy |
| SHO |
Sexual Harrassment Officer |
| SLA's |
Service Level Agreements |
| SMDP |
Senior Management Development Program |
| SMS |
Software Management Service |
| SNAP |
Student Notebook Access Program (Laptop Purchase & Rentals) |
| SOA |
Standing Offer Arrangement (see PSA) |
| SOE |
Standard Operating Environment |
| SPSS |
A statistical analysis software application |
| SPUSC |
South Pacific User Services Conference |
| SQT |
Service Quality Team |
| T & L |
Teaching and Learning |
| TILS |
Division of Technology, Information and Learning Support |
| T.O.R |
Terms of Reference |
| TALSS |
Teaching and Learning Support services |
| TECHLIT |
Technological Literacy Project |
| TOIL |
Time off in lieu (RDO's) |
| UMDP |
University Management Development Program |
| VC |
Vice-Chancellor |
| VCAC |
Vice-Chancellor's Advisory Committee |
| VER |
Voluntary Early redundancy |
| VPN |
Virtual Private Network (see also SAS) |
| VRT |
Virus Response Team |
| WAN |
Wide Area Network |
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| Network Terms Glossary |
